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Staff Challenges
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Completely Revised! Finding and keeping qualified staff is an administrator's key responsibility in ensuring quality care. This idea-packed resource offers over 200 pages of real-world articles authored by recognized experts on recruitment, policy and procedure development, orientation, training, motivation, supervision, and overcoming challenging situations. An indispensable tool for helping you confront staff issues on a daily basis with authority and wisdom.
The Paradoxes of Leadership
Chapter 1 - Recruiting and Selecting Staff
Caregivers of Quality
Hiring for Professional, Creative Imagination
Assessing Your Center to Create a Diverse Staff
Out of Site But Not Out of Mind/span>
Guidelines for Effective Staff Selection
An Experiential Approach to Staff Selection
Selection Interviews: Avoiding the Pitfalls
Observing Teaching Candidates in Action
Chapter 2 - Developing Policies and Procedures
An Ounce of Prevention: How to Write an Employee Handbook
Developing Your Employee Handbook: Leave Policies
Developing the Employee Handbook: Greivance Procedures
Is Your Salary Schedule Up to Speed
Designing a Job Classification and Wage Scale System
Find, Attract, and Retain Workers With Affordable Benefits
Chapter 3 - Orienting and Training Staff
Right From the Start: Changing Our Approach to Staff Orientation
Motivating Adults to Learn
Insights into Teacher Development
Tolerance or Transformation: What's Out Training Goal
How to Stimulate Creativity in Your Staff
Helping Teachers Grow: Confronting Inappropriate Teaching Behavior
Planning Staff Meetings
Chapter 4 - Motivating and Supervising Staff
12 Reasons People Love to Work for You
What Do Teachers Need Most From Their Directors?
You Say Staff Deserve Respect? Energize Your Words With Action!
Why Do They Stay?
Guidelines for Effective Use of Feedback
Managing From Afar: Out of Site, But Not Out of Mind
Helping Employees Cope With Change
Chapter 5 - Overcoming Challenging Situations
Moving Staff Through Difficult Issues
When Friction Flares
- Dealing With Staff Conflict
Training and Supporting Caregivers Who Speak a Language Different
From Those in Their Community
Substitutes
- We're the Real Thing!
Countering Center Gossip
Overcoming the Fear of Firing
- Ideas from 30 Directors
Healing Staff After a Termination
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